Privacy Policy

1. Introduction

At MasterPen Media LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, masterpenmedia.com, and our services.

2. Information We Collect

a. Personal Information:
When you contact us or request our services, we may collect personal information such as your name, email address, phone number, and any other details you provide.

b. Usage Data:
We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visits. This helps us understand how our website is used and improve our services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services.
  • To respond to your inquiries and communicate with you.
  • To process transactions and fulfill orders.
  • To improve our website and services based on user feedback and usage data.
  • To send you promotional information and updates (with your consent).

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties who assist us in providing our services, such as payment processors and website hosting providers. These third parties are obligated to maintain the confidentiality of your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information (subject to legal obligations).
  • Opt-out of receiving promotional communications from us.
  • Contact us with any questions or concerns about your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after changes have been made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

MasterPen Media LLC
1001 South Main Street, STE 500
Kalispell, MT 59901
📞 Phone: +1 (325) 480-9150
📧 Email: support@masterpenmedia.com
🌐 Website: masterpenmedia.com