Term & Condition

1. Introduction

Welcome to MasterPen Media LLC. By accessing or using our website masterpenmedia.com and our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Services

MasterPen Media LLC provides content writing, copywriting, social media management, presentation design, and content strategy services. We reserve the right to modify or discontinue any part of our services at any time without prior notice.

3. Intellectual Property

All content and materials provided by MasterPen Media LLC are protected by intellectual property laws. This includes, but is not limited to, text, graphics, logos, images, and software. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

4. Client Responsibilities

• Accurate Information: You agree to provide accurate and complete information necessary for the execution of our services.
• Timely Feedback: You agree to provide timely feedback and approvals to ensure the smooth progress of your project.
• Payment: You agree to pay for the services as outlined in the project proposal or contract. Payments are due as specified and are non-refundable unless otherwise stated.

5. Payment Terms

• Fees: Fees for services will be as outlined in the project proposal or contract.
• Deposits: We may require a deposit before starting a project. The balance is due upon completion of the project.
• Late Payments: Late payments may incur additional fees and may delay the delivery of services.

6. Refunds and Cancellations

Please refer to our Refund Policy for details on refunds and cancellations. Requests for refunds or cancellations must be submitted in accordance with the terms specified in our Refund Policy.

7. Limitation of Liability

To the maximum extent permitted by law, MasterPen Media LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of our website or services. Our total liability for any claim related to our services shall not exceed the amount paid by you for those services.

8. Indemnification

You agree to indemnify, defend, and hold harmless MasterPen Media LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our services or violation of these Terms & Conditions.

9. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our website and services after any changes constitutes your acceptance of the updated terms.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Montana, without regard to its conflict of law principles. Any disputes arising from or related to these Terms & Conditions shall be resolved in the courts located in Kalispell, Montana.

11. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us:

MasterPen Media LLC
1001 South Main Street, STE 500
Kalispell, MT 59901
📞 Phone: +1 (325) 480-9150
📧 Email: support@masterpenmedia.com
🌐 Website: masterpenmedia.com